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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will appear. It comprises comprehensive information about all the operations that you can perform on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide range of educational videos clarifying how to use our Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glance at our comprehensive FAQ database, which includes questions asked by real individuals and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a great team of technical support engineers available 24/7/365 and ready to assist you with any problem. Each support ticket you send will be answered in less than sixty minutes (the average support ticket response time being about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 89345

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com